Understanding the Responsibilities of a Medical Office Manager

If you’re interested in delivering care to the sick and injured but would rather not study medicine, you might consider attending a career institute in New York City and becoming a medical office manager.

Medical office managers are responsible for the non-clinical aspects of the day-to-day operations in a medical office environment. As a medical office manager, you might manage a specialized division or an entire facility.

Either way, the responsibilities of a medical office manager are the same across different settings. Once you complete your Medical Office Specialist Associate Degree program and start your career as a medical office manager, you will be charged with the following responsibilities:

Operational Duties

The primary job responsibility of a medical office manager is to make sure that the medical practice is running smoothly. If you are employed in a new practice, you will likely develop standard procedures for a number of different clerical activities within the practice.

You may also be responsible for purchasing office and medical supplies, computers, computer programs, and any other supplies and equipment needed to keep the practice up and running.

Clerical Duties

As a medical office manager, you will spend a good part of the day addressing clerical duties such as answering the phone, scheduling appointments, referring patients to other services, and supervising the clerical staff to handle activities such as filing records, handling the billing, and filing insurance claims.

Legal Aspects

One important aspect of being a medical office manager is keeping up with the changing federal, state, and municipal laws to ensure the medical practice you manage is operating legally.

For example, medical office managers are responsible for knowing how to properly retain patient information and ensuring that all of the medical personnel on the staff are up to date on such standards. You may also be responsible for making sure that the medical staff is up to date on their licensure and certification.

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